Privacy Policy
Table of Content
1. Information Collection
2. Use of Information
3. Data Retention
4. Information Sharing and Disclosure
5. Your Choices and Rights
6. Security
7. Cross-border data transfers
8. Links to their sites
9. Changes to Policy
10. Contact
This Privacy Policy explains how and why Neoecotex collects, uses, and shares personal information when you interact with or use our Site or Service. It also includes any information Neoecotex collects offline in connection with the Service, which we may combine with information from the Site and Service.
When we say “Neoecotex,” we mean Away Wear Ltd. and any of its affiliates. When we say “Site”, we mean www.neoecotex.com, and when we say “Service”, we mean the Site plus any websites, features, applications, widgets, or online services owned or controlled by Neoecotex.
As part of the Service, Neoecotex provides a marketplace that results in platform information about different parties to an interaction. Users of the Service may be Clients, Freelancers, Agencies, or Site Visitors (as each is defined in the User Agreement). This Privacy Policy applies to Neoecotex’s processing of the personal information of Users where Neoecotex determines the purposes and means of processing. It does not apply to the processing of information by Users themselves, who may be controllers of the personal information they access through the Service. For information about how Users process your personal information, please contact them directly.
Accessibility: This Privacy Policy uses industry-standard technologies and was developed in connection with the World Wide Web Consortium's Web Content Accessibility Guidelines, version 2.1. If you wish to print this policy, please do so from your web browser or by saving the page as a PDF.
INFORMATION COLLECTION
a.Information You Provide to Us
When you use the Service, you may provide us with information about you. This may include your name and contact information, financial information to make or receive payment for services obtained through the Neoecotex platform, or information to help us fill out tax forms. When you use the Service, we may also collect information related to your use of the Service and aggregate this with information about other users. This helps us improve our Services for you. You may also provide us with information about your contacts or friends if, for example, you’d like to add those contacts to a message room. Agencies may also provide us with information about Freelancers associated with the Agency.
Depending upon our relationship with you, we may collect the following categories and types of personal information from and about you:
Categories of Personal Information We Collect
Examples of Personal Information Collected
Categories of Sources of Personal Information
Business Purpose for Collection of Personal Information
Identifiers
Name, Date of Birth, Social Media Account Information, Profile Data, IP Address
Directly from You or Your use of the Service; Cookies and Other Tracking Technologies; Third Parties (such as affiliates, agents, service providers and other users)
Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
Contact / Account Profile Information
Email Address, Home Address, Billing Address, Phone Number
Directly from You or Your use of the Service; Third Parties (such as affiliates, agents, service providers and other users)
Developing, Improving, and Providing the Service, Identification, Communicating with You, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
Sensitive Personal Information / Government Issued Identification Numbers
Social Security Number, Driver’s License, State Identification or Passport Number, VAT Identification Number, Tax Identification Number, Immigration Status, Citizenship Information
Directly from You
Improving and Providing the Service, Verifying Your Identity and Detecting Fraud, Identity Theft, or Other Misuse of Your Account, Legal, Compliance and Regulatory Obligations.
Commercial Information
Transaction Data including services offered, considered, or purchased
Directly from You or Your use of the Service; Third Parties (such as affiliates, agents, service providers and other users)
Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
Financial Data/Payment Information
Credit card or other financial account information
Directly from You or Your use of the Service; Third Parties (such as affiliates, agents, service providers and other users)
Improving and Providing the Service, Identification, Communications, Security, Legal, Compliance and Regulatory Obligations.
Internet or Other Network or Device Activities Including Information from Cookies
Unique device and app identifiers, browsing history or other usage data, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites
Directly from You or Your use of the Service; Cookies and Other Tracking Technologies; Third Parties (such as affiliates, agents, service providers and other users)
Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
Approximate Geolocation Information
Your approximate location
Directly from You or Your use of the Service; Cookies and Other Tracking Technologies; Third Parties (such as affiliates, agents, service providers and other users)
Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
Sensory Information
Audio recordings if you call our customer service, video recording (if you provide permission).
Directly from You or Your use of the Service; Service Providers; Third Parties (such as affiliates)
Providing and Improving the Service, Identification, Communications, Marketing, Security, Legal, Compliance and Regulatory Obligations.
Platform Communications
Communication Information (e.g., your name, contact information, and the contents of any messages you send)
Directly from You, Your use of the Service, and Users with whom you communicate
Providing the Service, Security, Legal, Compliance and Regulatory Obligations.
With your consent, the contents of any messages you send may be used to Develop and Improve the Service.
Professional Information
Previous place(s) of employment, position(s), work history, earnings, resume
Directly from You or Your use of the Service; Service Providers; Third Parties (such as other users)
Developing, Improving, and Providing the Service, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
Other information that identifies or can be reasonably associated with you
User-generated content, (e.g., community posts, feedback, ratings and job postings), photographs, examples of your work, information on work previously performed via the Service and outside the Service, skills, tests taken, test scores, hourly pay rates and earnings information.
Directly from You or Your use of the Service; Service Providers; Third Parties (such as affiliates, agents, and other users)
Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
e display to you and offers we may present to you, both on the Service and elsewhere online.
To administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent.
To assess your proposal to perform a freelance project on Neoecotex and prepare related governmental and internal statistics reports.
To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of Neoecotex or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be or to pose a risk of being illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify Neoecotex Users.
For the purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.
To Honor Our Contractual Commitments to You. Much of our processing of Personal Information is to meet our contractual obligations to our investors or to take steps at Users' request in anticipation of entering into a contract with them.
For Our Legitimate Interests. In many cases, we handle Personal Information on the grounds that it furthers our legitimate interests in commercial activities, such as the following, in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals:
Providing our Site and Service.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
Measuring interest and engagement in our Services.
Short-term, transient use, such as contextual customization of ads. Improving, upgrading, or enhancing our Services.
Developing new products and services.
Ensuring internal quality control and safety.
Authenticating and verifying individual identities.
Debugging to identify and repair errors with our Services.
Auditing relating to interactions, transactions, and other compliance activities. Enforcing our agreements and policies. Analyzing and improving our business.
Communications, including marketing and responding to your inquiries about our services.
Addressing information security needs and protecting our Users, Neoecotex, and others. Managing legal issues.
To Comply with Legal Obligations. We need to use and disclose Personal Information in certain ways to comply with our legal obligations.
3. DATA RETENTION
Unless you request that we delete certain information (see Your Choices and Rights below), we will only retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements, as well as ongoing fraud prevention, backup, and business continuity purposes.
4. INFORMATION SHARING AND DISCLOSURE
We do not sell your Personal Information for monetary consideration, and we do not share your Personal Information with third parties for those third parties’ marketing purposes unless we first provide you with the opportunity to opt in to or opt out of such sharing. However, we may use technologies on our Site for the purposes of advertising or marketing to you and understanding how you interact with our ads. This may be considered a “sale” or “sharing” of personal information for targeted advertising under applicable data protection laws. We may also share information we have collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as otherwise described in this Privacy Policy, or for the following business or commercial purposes:
Neoecotex Users
For Freelancers who have entered into a contract with a Client or who have elected to participate in Neoecotex Payroll, we may share their information with Clients, Agencies, and Neoecotex payroll vendors. For Freelancers who choose to view a job post or submit a proposal via the Service, we may share their information with the applicable Client(s). For Freelancers who have made their profiles publicly visible, we may share their information with Clients, Agencies, Partners, and Developers.
Note that if a Freelancer is suspended from the Neoecotex Service, we may share that information with Clients for whom that Freelancer has worked or submitted proposals for work. We may also share information with Agencies to whom Freelancers are associated for a particular work project.
For clients who have entered into a service contract or agreed to use Neoecotex Payroll with another user, we may share your information in order to complete the transaction or to facilitate the resolution of a claim or dispute. The user receiving your information is not allowed to use it for purposes unrelated to the transaction, such as to contact you for marketing purposes, unless you have expressly consented to it.
Service Providers
We may employ service providers and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of Neoecotex’s features) or to assist us in analyzing how our Service is used. These Service providers may include analytics companies, advertising partners, payment processors, identity verification companies, security companies, generative AI partners, or other merchants. These third parties may have access to your Personal Information in order to perform these tasks on our behalf.
Generative AI Partners
We provide certain features of our Service by integrating trusted generative AI service providers. We may share the information you provide while using these features with these generative AI service providers, as well as additional information necessary to utilize the feature.
Where Neoecotex uses this information to power features, we leverage certain treatments of the data appropriate for the feature, including but not limited to, first removing personal information and only using public data.
The Service includes a two-sided marketplace, which results in platform information pertaining to both parties on either side of an interaction. For example, a Client’s review is inherently about a Freelancer, a Client job post is work history for a Freelancer, and Client spend is part of earning history for a Freelancer. Thus, if a Client or Freelancer chooses to use our generative AI features, the platform information associated with that user’s account – including information described above – may be used to power those features.
Legal and Investigative Purposes
Neoecotex will share information with government agencies as required by law including (without limitation) in response to lawful requests by public authorities to meet national security or law enforcement requirements and in connection with reporting earnings. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law.
We will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), or, at the request of governmental authorities or other third parties conducting an investigation where we determine in our sole discretion the disclosure is necessary to (a) protect the property and rights of Neoecotex or a third party, (b) protect the safety of the public or any person, or (c) prevent or stop activity we may consider to be, or pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
Internal and Business Transfers
Neoecotex may share information, including Personal Information, with its parent company Neoecotex Inc., and any current or future subsidiaries or affiliates, primarily for business and operational purposes, including activities such as IT management, for them to provide services to you, or support and supplement the Services we provide. We may sell, transfer, or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy.
Neoecotex Foundation Initiative
If you choose to participate in The Neoecotex Foundation Initiative as a Freelancer, we may share information relevant to your participation in the program with partners of Neoecotex who provide support to Freelancers through that program.
Sweepstakes, Contests, and Promotions
We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration.
Non-Identifying Information and De-Identified Information
We may share aggregated Non-Identifying Information and we may otherwise disclose Non-Identifying Information (including, without limitation, Hashed Information) or De-Identified Information to third parties.
Categories of Personal Information We Have Shared in the Preceding 12 Months
Categories of Third Parties with whom We Share Personal Information
Whether This Category is Used for Targeted Advertising
Identifiers
Analytics Companies, Identity Verification Companies, Advertising Partners, Payment Processors, Other Merchants, Neoecotex Users, Government Agencies (as required by law)
Yes
Contact Information
Analytics Companies, Advertising Partners, Payment Processors, Other Merchants, Neoecotex Users, Government Agencies (as required by law)
Yes
Sensitive Personal Information / Government Issued Identification Numbers
Identity Verification Companies, Security Companies, Other Merchants, Neoecotex Users, Government Agencies (as required by law)
No
Commercial Information
Payment Processors, Security Companies, Analytics Companies, Other Merchants, Neoecotex Users, Government Agencies (as required by law)
No
Financial Data/Payment Information
Payment Processors, Security Companies, Other Merchants, Neoecotex Users, Government Agencies (as required by law)
No
Internet or Other Network or Device Activities Including Information from Cookies
Analytics Companies, Advertising Partners, Other Merchants, Government Agencies (as required by law)
Yes
Approximate Geolocation Information
Analytics Companies, Advertising Partners, Other Merchants, Neoecotex Users, Government Agencies (as required by law)
Yes
Sensory Information
Other Merchants, Neoecotex Users, Government Agencies (as required by law)
No
5. YOUR CHOICES AND RIGHTS
You may have certain choices and rights associated with your personal information, including opting out of targeted advertising or other disclosures to third parties. Residents of certain locations may have the right to have an authorized agent submit requests on your behalf. You or your authorized agent may request that Neoecotex honor these rights by contacting us as outlined in the “Contact Us” section below, or submitting a request here. Depending on your location, you may also opt out of targeted advertising here.
Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights.
Verifying Your Request: Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf. We will only use the personal information that you have provided in a verifiable request in order to verify your request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.
Appeals Process & Other ConcernsCertain information may be exempt from the rights described above under applicable law. If we deny your request in whole or in part, you may have the right to appeal the decision. In such circumstances, we will provide you with information regarding the appeals process. Depending on your location, you may also email connect@neoecotex.com with the subject “Data Privacy Request Appeal” to provide us with details about why you are appealing the decision.
6. SECURITY
We take a number of steps to protect your data, but no security is guaranteed. Neoecotex takes reasonable steps to help protect and secure the information it collects and stores about Neoecotex Users. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information that we receive against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
7. CROSS-BORDER DATA TRANSFERS
Neoecotex may transfer your personal information to a third party that is located in a jurisdiction other than the one from which we collected your personal information, including to countries that have not been deemed to have an adequate level of protection for the rights and freedoms of data subjects. If we do transfer your personal information to another jurisdiction, we will do so following due diligence and provided that the data recipient is subject to contractual agreements imposing obligations on it to ensure appropriate technical and organizational are implemented and maintained at all times to prevent the unauthorized and unlawful processing of personal information, and the accidental loss or destruction of, or damage to, personal information, consistent with our obligations under applicable data protection laws.
We will use appropriate legal transfer mechanisms, including Standard Contractual Clauses, where required by law. To exercise any legal right to see copies of the data transfer mechanism documents that Neoecotex uses to transfer data to third parties, please contact us.
8. LINKS TO OTHER SITES
Our Service contains links to other websites. If you choose to click on a third-party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
9. CHANGES TO THIS POLICY
We may change this Privacy Policy. If we make substantial changes, we will provide notice.
This Privacy Policy is effective as of the date stated at the top of this page. Neoecotex may update this Privacy Policy at any time and any changes will be effective upon posting. By accessing or using the Service after we notify you of such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.
10. CONTACT US
To request that Neoecotex honor any of the rights described in this Policy, submit a request here or contact us as outlined below. If you have any questions about this Privacy Policy, please contact us at www.neoecotex.com or connect@neoecotex.com.
Transform the fashion and textile industry for the better through open innovation.
connect@neoecotex.com
